South Vermont News

The White River Junction VA Medical Center, subsidiary 405GC in Brattleboro, Vermont scheduled 739 pending appointments during the period ending January 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 701 had a wait time of 30 days or less (94.9%) and 38 appointments (5.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
405	White River Junction	29,697	25,596	4,101
405HA	Burlington	6,765	6,188	577
405HC	Littleton	1,958	1,739	219
405GA	Bennington	1,327	1,293	34
405HF	Rutland	960	937	23
405HE	Keene	835	808	27
405GC	Brattleboro	739	701	38
405QB	Newport	291	273	18

Source: U.S. Veteran's Administration